A dedicated team of Patient Support Receptionists will help to arrange appointments, advise on waiting times at the surgery and assist you in accessing healthcare services. They will do their best to help provide you with an appointment as soon as possible.
Appointments & Reception
Appointments can be made, prescriptions collected and the reception team accessed in person from 8.00am - 7.00pm or by telephone from 8.00am - 6.30pm.
For non-urgent appointments, please telephone after 10.00am.
The practice is changing it’s clinical computer system. This is a major piece of work for the practice team and we ask for your help, support and patience over the coming weeks.
Our online prescription request service will be suspended during the week commencing 24th June. SystmOne will have a similar service
available. View further details about the Online Services Facility.
If your prescription is due during the week commencing 24th June, please order early. Where possible, we will provide you with an additional one months to ensure you have adequate supply during this period.
The week of 24th June is our really difficult and challenging week:
During this week, we are only able to offer you a limited service which will have an impact on the number of appointments available.
The first few weeks:
There is no doubt we are going to be slower to start with. We ask that you, please be patient with us and support us during this transition period.
The advantages for the future:
Routine requests should be made before 10.30am by telephoning 01234 319991.
Requests for visits are assessed by the visiting doctor of the day.
Please accept that this is a service for the truly housebound only and all other patients are expected to come to the surgery for assessment. A doctor can usually see up to five patients in the surgery in the time taken to do one home visit.
We are also unable to access your full medical record when out of the building.
Out of Hours emergency services are provided by BEDOC. This service is staffed by local Bedford based GPs and is available from 6.30pm through to 8.00am, 7 days a week.
24hr, 7 days a week, 365 days a year nurse advice line telephone 0845 4647. Alternatively, visit the NHS Direct website.