Walk-In Centre

Putnoe Walk-In Centre

The WIC has been open and functioning through the pandemic. The opening hours are the same as before – Monday to Friday 08:00 until 14:00. At weekends and on Bank Holidays opening times are 08:00 until 17:00. It continues to be staffed by a GP and Minor Illness Nurses.

All patients will be triaged in the Entrance Foyer via the intercom by our Reception staff. Patients will be asked to wait either in the Waiting Room and then be seen face to face by the clinician, or patients may be asked to wait in their car and have a telephone call from the clinician, depending on the clinical presentations. This is to ensure the safety of both the patient and the staff in the Walk In Centre whilst we continue to safely manage the potential Covid risks.

Please attend alone, asking relatives to wait outside, wherever possible

Opening Hours:

Mon – Fri: 08:00 – 14:00

Sat, Sun & Bank Holidays: 08:00 – 17:00

The Walk-In Centre is open daily to all NHS patients 365 days a year. The opening hours have been changed from 1st October 2018 to Monday to Friday 08:00  to 14:00. Weekends and Bank Holidays 08:00 to 17:00.

This facility is open to anyone who needs urgent medical care for minor illness or injuries. Routine prescriptions cannot be provided.

In the Minor Illness Specialist Nurse-led Walk-In Centre there is always a GP on duty. The GP’s who work at the weekends are not usually Putnoe Medical Centre GP’s.

A recent audit showed that the Walk-In Centre could have dealt with the majority of our patients who attended the Accident and Emergency Department. We therefore ask that you to consider this as the first option before visiting the Accident and Emergency Department with a minor illness or injury.

The majority of patients are seen within one hour of booking into the Walk-In Centre, the wait in the Accident and Emergency Department for non-urgent problems may be much longer.

The information below provides you with information about what can be dealt with in the Walk-In Centre.

We are able to help with the following in the Walk-In Centre:

  • Minor Illnesses
  • Cuts and grazes
  • Minor scalds / burns
  • Strains / sprains
  • Bites / stings
  • Emergency contraception
  • Minor skin infections / rashes
  • Minor eye conditions
  • Stomach upsets
  • Coughs, colds and flu-like symptoms
  • Common illnesses
  • Asthma attacks
  • Abdominal pain
  • Back pain
  • Urine infections / Genital symptoms
  • Road Traffic Accident (Minor)

We are unable to help with the following in the Walk-In Centre:

  • Head injury-loss of consciousness
  • Severe allergic reactions
  • Overdoes of drugs or accidental drinking of chemicals
  • Doctor’s certificates
  • Medication reviews for diabetes or asthma
  • Routine vaccinations or travel vaccinations
  • Routine dressings
  • Ear syringing
  • Routine contraceptive checks
  • Routine removal of stitches
  • Services will vary depending on the staff availability